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Peaceful Day

Privacy Notice

What we keep when you book, why, for how long, and your rights.

Who we are

Peaceful Day, 1 ChatsanThim Rueang Wet Alley, Phra Khanong Tai, Phra Khanong, Bangkok 10260, decides how your personal data is used. Contact us about it at peacefuldayicebath@gmail.com or on 096 901 4999.

What we keep when you book

  • Your name, phone number and email address
  • Your booking: the day, time, number of guests, price and how you paid
  • Whether it’s your first ice bath, and any note you add
  • Your LINE user ID, only if you choose to get reminders on LINE
  • A scrambled code made from your internet address, to stop people abusing the booking form

If you pay online, the payment provider handles your card or PromptPay details. We never see or store them.

Your health check

Health answers are sensitive data under Thailand’s Personal Data Protection Act. We only keep them if you agree when you book, and you can choose to do the check with the team at the shop instead. Only our team can see the answers, we use them only to keep you safe in the ice and the sauna, and we delete them 30 days after your visit.

Why we use it

  • To take and manage your booking, send your confirmation and reminder, and answer your questions, because you asked us to provide the visit
  • To look after your health in the ice, with your consent
  • To keep accounts and stop misuse of the booking form, because we have a legitimate need to
  • To send news and offers, only if you tick the box when you book. You can unsubscribe at any time

Who helps us

We don’t sell your data. These services work for us and handle it only to run the booking system:

  • Vercel, which hosts the website, and our database host
  • Resend, which delivers our confirmation and reminder emails
  • LINE, if you link it for reminders
  • Stripe, if you pay online
  • Cloudflare Turnstile, which checks that a booking comes from a person

Some of these services store data outside Thailand, with safeguards required by the PDPA.

How long we keep it

  • Health answers: 30 days after your visit
  • Your contact details: 24 months after your last booking
  • Booking and payment records: as long as accounting law requires, without your name once your contact details are deleted
  • Your agreement to news and offers: until you unsubscribe, plus a record that you did

Your rights

You can ask us for a copy of your data, to correct it, to delete it, to stop or limit how we use it, or to take back your consent. Email peacefuldayicebath@gmail.com and we’ll reply within 30 days. We may ask you to confirm the phone number or email you booked with first.

You can also complain to the Personal Data Protection Committee (PDPC) of Thailand.

Cookies

The public website doesn’t use advertising or tracking cookies. Our staff area uses one cookie to keep the team signed in.

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